Customer Spotlight: Scaling Growth with Heartland Dental & SAP | SAP Connect

How does @HeartlandDentalDSO empower thousands of offices to grow efficiently? CFO Travis Franklin and SAP’s Jan Gilg share the story. In this SAP Connect 2025 Customer Spotlight, Travis Franklin, CFO of Heartland Dental, joins Jan Gilg, CRO & President, SAP Americas and Global Business Suite, to discuss how Heartland is scaling operations and enhancing decision-making with SAP Business Suite and SAP Business AI. 00:00 - Introduction 00:38 - The Heartland Dental Growth Story 02:05 - How SAP Supports Scalable Operations 03:45 - Finance, Visibility, and Efficiency 05:15 - Empowering Local Teams with Data 06:40 - Collaboration and Innovation in Action 08:00 - Closing Reflections from Jan Gilg and Travis Franklin As one of the largest dental support organizations in the United States, Heartland Dental manages growth across hundreds of locations—balancing operational efficiency, financial transparency, and an exceptional patient experience. With SAP’s unified suite of applications, powered by SAP S/4HANA Cloud and SAP Business Technology Platform, Heartland gains real-time visibility across its business while empowering local teams to deliver consistent, high-quality outcomes. This conversation highlights how technology and partnership fuel growth, agility, and trust. By combining SAP’s deep industry expertise with Heartland’s commitment to innovation and care, the collaboration shows what’s possible when business transformation is truly people-centered. Watch the full Opening Keynote: https://sap.to/6056AqtTO Watch all SAP Connect replays: https://sap.to/6057AqtTP Explore SAP Business Suite: https://sap.to/6058AqtTu Follow us on social: LinkedIn: https://sap.to/6059AqtTR Instagram: https://sap.to/6050AqtTr Facebook: https://sap.to/6051AqtTT Threads: https://sap.to/6052AqtTp About SAP: As a global leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience. For more information, visit: https://sap.to/6053AqtTV #SAPConnect #SAPBusinessSuite #AI