Customer Success Keynote: Transformation Today for Resilience Tomorrow | SAP Sapphire Madrid 2025

In a world where the pace of change is accelerating, today's transformation is crucial for tomorrow's resilience. The SAP Sapphire Customer Keynote highlights how SAP, alongside leading global brands, is enabling businesses to achieve faster time-to-value, continuous innovation, and cost control through strategic partnerships and evolving solutions. 👉 BASF: Tackled a monolithic global system with over 300,000 custom codes by adopting a greenfield SAP S/4HANA approach with RISE with SAP and Clean Core principles, achieving successful go-lives without business interruption and now focusing on AI capabilities. 👉 CAF: As a global transportation solutions provider, CAF adopted SAP Business Data Cloud with Databricks to connect IT and OT worlds, optimizing costs, improving maintenance with predictive algorithms, and using GenAI for tender processing. 👉 dsm-firmenich: Following a major merger, DSM Firmenich is using the SAP Business Suite, GROW with SAP, and RISE with SAP in a tiered approach to simplify a complex, fragmented landscape, foster a unified way of working, and leverage BTP for flexibility. 👉 Pandora: The world's largest jewelry manufacturer embarked on its SAP journey with SAP S/4HANA via RISE, achieving 98% standard adherence. They leverage RISE for scalability and are implementing Joule for Developers to accelerate their global transformation. 👉 Siemens Healthineers: This global medtech company is finalizing its RISE with SAP journey and views the integrated toolchain (LeanIX, WalkMe, Signavio, Tricentis) as the future digital backbone for operational excellence and continuous landscape transformation. Volatility is the new norm, and productivity is paramount. SAP is delivering the full promise of Business AI and the SAP Business Suite to drive real productivity gains at scale, helping your business create momentum and resilience. Hear from industry leaders and discover innovations designed to make your business ready for anything. • Thomas Pfiester, Head of Global Customer Engagement, SAP • Manos Raptopoulos, Chief Revenue Officer APAC/EMEA/MEE, SAP • Petra Scheithe, SVP Digitalization of Services and ERP Platforms, BASF Digital Solutions • Stefan Henkel, CIO, Siemens Healthineers • Mariane Heidingsfelder, SVP Business Transformation, Pandora • Ipek Ozsuer, Chief Digital and Information Officer, dsm-firmenich • Iosu Ibarbia, Technology Director. Member of ExCom, CAF Watch all SAP Sapphire replays on demand: https://sap.to/6056N2PaA #SAPSapphire #CloudTransformation #BusinessAI #RISEwithSAP